Returns & Exchanges
At Cosmic Games, we want you to be completely satisfied with your interstellar gear. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags and manuals are included, and securely seal the box.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.